Frequently Asked Questions

Before you take a program

  • How do I pay for the seminar?

    You may register online, by phone, fax, or email. Payment is due with registration. We accept Visa, Mastercard, American Express, or Discover.

    If you prefer to pay by check, please make it payable to Michigan State University and mail, with your registration form, to:

    Professional Development, Accounts Receivable
    School of Human Resources and Labor Relations
    South Kedzie Hall
    368 Farm Lane, Room S423
    East Lansing, MI 48824

    Fax: (517) 432-0138

    Note: Our Federal Tax I.D. number is 38-6005984

  • When is payment due?
    Payment in full, is due at registration.
  • How do I make out the check?

    Make checks payable to:

    Michigan State University

    Send payment to:

    Professional Development, Accounts Receivable
    School of Human Resources and Labor Relations
    South Kedzie Hall
    368 Farm Lane, Room S423
    East Lansing, MI 48824

  • When does registration close for a program?

    Registration closes 2 business days before the start of the program.

  • If I cancel, will I be penalized?
    • Cancellation fees may be waived if the participant registers and attends the same program within 12 months. Fees may only be waived once.
    • Participants may send a substitute from the same organization for the same program and date by notifying Kristi White via email at least 5 calendar days in advance of program start date.
    • Cancellation more than 30 calendar days before program start date: full refund.
    • Cancellation 14 – 29 calendar days prior to program start date: 50% cancellation fee, remainder of program fee refunded.
    • Cancellation 13 or fewer calendar days prior to program start date: no refund.

    MSU reserves the right to cancel programs when enrollment criteria are not met or for conditions beyond its control. Any additional costs incurred by the enrollee of canceled programs are the responsibility of the enrollee.

  • If I cancel, will my name still be on the email list?

    Yes, you will still receive communications specific to your area of interest.

  • How do I get my name removed from the email list?

    A phone, fax, or email request will quickly remove you from our mailing list.

  • What is the dress code for your seminars?

    Our goal is that you are comfortable, so our atmosphere is traditionally casual. Coats and ties are optional; business casual is the attire of choice for most participants.

  • I didn't get a confirmation email. How do I get one?

    Please let us know if you did not receive a confirmation email; it may mean your registration did not reach us.

    Contact Kristi White at whitekr@msu.edu or by phone at (517) 353-3131.

  • There is an error on my confirmation letter. How do I correct it?

    Contact us with the correct information.

    Contact Kristi White at whitekr@msu.edu or by phone at (517) 353-3131.

  • What is your Federal I.D. number?

    38-6005984

After you have taken a program

Questions should be directed to Kristi White at whitekr@msu.edu or (517) 353-3131.

Professional Development