Managing in a Unionized Organization

  • Registration fee: $1,995

  • September 12-13, 2019
    East Lansing, MI

    East Lansing Marriott at University Place
    300 M.A.C. Avenue
    East Lansing, MI
    Phone: (517) 337-4440
  • #TeamSuccess

    We are pleased to offer professional development to small teams as a way to increase the benefit to your organization.

    When you register 2 people from your organization, you can now bring a third for FREE. This is a savings of $1,995 to your organization and a major plus to you and your team.

    To register your team for success, contact Carrie Mejorado, Program Coordinator at (517) 355-9592 or via email at
  • #MSU2U

    Maximize the benefit of our programs by bringing MSU to you. Custom on-site programs are designed specifically for your organization's needs.

    Contact Carrie Mejorado
    Program Coordinator
    Phone: (517) 355-9592
  • Have a question?

Very good material. Mary is very knowledgeable and did a good job making us feel comfortable.
- A. Hernandez

To effectively manage in a unionized organization, leaders must be dedicated to successful contract administration. This includes understanding how to interpret contract language, manage grievances, and prepare for arbitration.

Managing in a unionized organization poses unique challenges that all managers, supervisors, and labor relations leaders must be prepared to meet. Those who pride themselves on successfully managing their unionized organization know this requires that they stay up-to-date on essential competencies. Leading unionized organizations invest in their management teams, knowing the return on investment for continued training is priceless.


Attend Managing in a Unionized Organization and learn to:

  • Utilize proven strategies for expertly administering the labor contract
  • Maintain management rights and avoid giving away what was negotiated in the contract
  • Interpret ambiguous contract language
  • Explain what it takes for a practice to be viewed as a binding "Past Practice"
  • Minimize unnecessary employee grievances
  • Successfully conduct grievance meetings
  • Confidently deal with union stewards and other union employees
  • Prepare for arbitration including formatting briefs to win
  • Find success in leading union companies and its employees


Earn Recertification Credit Hours

Approved Provider This program has been approved for 13.5 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

Michigan State University SHRLR Executive Education This program has also been approved for 14 hours towards our HR Executive Education Continuing Education/Recertification credit hours.


Mary Bedikian Mary A. Bedikian, JD, is the former district-vice-president, Detroit Region, of the American Arbitration Association, an organization for which she worked for 28 years. Her extensive experience in alternative dispute resolution (ADR) spans many sectors - labor, commercial, construction, international, and employment — and includes training mediators and arbitrators in both the process and substance of ADR. In 1987, Professor Bedikian created one of the first interactive ADR courses, to be taught at various law schools within Michigan. She served as adjunct faculty at both the University of Detroit Mercy School of Law and Wayne State University Law School for more than 10 years. Ms. Bedikian was instrumental in creating the ADR Section of the State Bar of Michigan and received the Distinguished Service Award in Recognition of Significant Contributions to the Field of Alternative Dispute Resolution from the Section in 1999.

Rich Block Richard N. Block, PhD, is a full-time labor arbitrator. He is currently Professor and Director Emeritus in the School of Human Resources and Labor Relations at Michigan State University, serving on the faculty from 1976 through 2011. He is a member of the National Academy of Arbitrators. As an arbitrator, he has heard and decided hundreds of cases in the public and private sectors. He has substantial experience in law enforcement cases and he currently serves on several permanent panels.


Julie L. Brockman, PhD Julie L. Brockman, PhD, is an Associate Professor in the School of Human Resources and Labor Relations at Michigan State University. As an outreach instructor, Julie has conducted workshops at local, national and international levels for union organizations and their joint partners. As a consultant and facilitator, she assists unionized organizations, both within the private and public sectors, in developing and implementing joint union/management initiatives.

Greg Freehling Greg Freehling, MLIR, is Director of Labor Relations at Arconic/Alcoa and has been in the labor relations field for more than 27 years. He has been in his current role as a corporate labor relations subject matter expert for eighteen years, and previously worked in different U.S. locations in both labor relations and human resources roles. He has a wealth of experience in contract administration, grievance investigation and hearings, and has prepared and presented innumerable cases at arbitration.

Michael G. Nowakowski Michael G. Nowakowski, JD, is an attorney, a mediator, an arbitrator, and educator. He has mediated and arbitrated thousands of disputes in collective bargaining, contract administration, employment discrimination, real estate, and auto lemon law cases. Mike was a Commissioner with the Federal Mediation and Conciliation Service (FMCS) for over four decades. At FMCS, and at several universities and law schools, Mike has taught and trained individuals in labor-management relations, negotiation, labor & employment law, and dispute resolution. He has been named one of the "Best Lawyers in America – Mediation and Arbitration".

Tina Riley Tina M. Riley, PhD, is an Associate Professor and Associate Director of the School of Human Resources and Labor Relations at Michigan State University (MSU). She is the Director of the School's Human Resource Executive Education program and holds a PhD in Higher, Adult, and Lifelong Education as well as a Master of Arts in Labor Relations and Human Resources from MSU. Dr. Riley is a results-based educator and executive coach with expertise helping individual leaders and organizations, achieve their full potential through high-impact communications that build trust and promote inclusion and engagement.

She adopts an engaging and holistic approach to teaching that facilitates learners' ability to move from theory to practice. Her teaching style makes complex concepts accessible to graduate students and seasoned professionals alike. Dr. Riley teaches academic and professional development classes on a variety of HR and leadership topics including communications, leadership development, managing change, diversity and inclusion, conducting workplace investigations, and HR's role in cybersecurity.
Eileen M. Wilson Eileen M. Wilson, PhD, is a faculty member at Michigan State University and has provided stewardship for MSU for 33 years including serving as special assistant in the Office of the President and Board of Trustees for two years, assistant dean of undergraduate education in the Broad College of Business and on numerous university committees. She holds a Master of Arts in Philosophy, Masters in Labor and Industrial Relations, and a PhD in College and University Administration. Dr. Wilson has over 30 years of HR/LR experience, taught labor management relations at MSU for over 15 years and teaches a study abroad program in St. Andrews Scotland each year.

One or more instructors listed above will be teaching



Registration fee: $1,995

  • Registration fees include all course materials.
  • Travel and hotel expenses are not included.
  • Space is limited, so we advise registering as soon as possible to secure your participation.

Program times:

Registration & continental breakfast: 8:00am - 8:30am
Program time: 8:30am - 4:30pm
Networking lunch: 12:00pm - 1:00pm
September 12-13, 2019 course offering
September 12-13, 2019
Add to calendar
East Lansing, Michigan
[Hotel Information]
  • Overnight accommodations... are not included in the program fee. To reserve a room at the special rate, call the hotel listed for the program you will be attending. Be sure to refer to MSU and the name of the seminar.
  • Give us a call... We would be happy to answer any questions you may have regarding this training program. You can reach us at (517) 355-9592.
  • Did you know... We can come to you!
    Bring this program on-site for your team. It will lay the groundwork for success, provide a common framework and language as well as incorporate your organizational challenges. Contact Veronica Taber at (517) 432-2209 or to discuss how you can multiply the benefits of MSU programs and save money by brining this and other programs on-site.


  • Cancellation four weeks prior to program start:  10% cancellation fee; remainder of program fee refunded.
  • Cancellation less than four weeks but at least two weeks prior to program start:  50% cancellation fee.
  • Cancellation less than two weeks prior to program start:  no refund.
  • These cancellation fees apply even if the participant wishes to reschedule to a later date for the same program or a different program.  Participants may send a substitute from the same organization for the same program and date with prior written notice and avoid the cancellation fee.

MSU reserves the right to cancel programs when enrollment criteria are not met or for conditions beyond its control. Any additional costs incurred by the enrollee of cancelled programs are the responsibility of the enrollee.



Accommodations for people with disabilities or special dietary needs may be requested by calling SHRLR Executive Education at (517) 355-9592. We will do all we can to accommodate you. It would be especially helpful if you would contact us at least three weeks before the program.


  • MSU's Federal ID Number is 38-6005984
  • Business casual attire.
  • Please, no audio or video recording.


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Available 8:30am-5:00pm (ET) Monday - Friday
  • Mail:
    HR Executive Education
    School of Human Resources & Labor Relations
    South Kedzie Hall
    368 Farm Lane, Room S423
    East Lansing, MI 48824
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