Certified Workers' Compensation Professional

Upcoming Dates

Looking For More?

If you are looking to build upon your skill set and earn credits towards recertification, we offer two additional engaging programs that focus on best practices in Workers' Compensation.


Excellent workshop! I would strongly recommend the course to all HR professionals who work with ADA, FMLA and Workers' Comp cases.
E. Post, Central West Virginia Aging Services, Inc.

Workers' compensation professionals need specialized knowledge and skills in many diverse areas, including law, claims handling, disability management, safety, and medicine. The Certified Workers' Compensation Professional (CWCP) is the premier national program that organizes into a single comprehensive program the knowledge and skills you need as a workers' compensation professional.

Who should attend

Professionals from all parts of the workers' compensation field, including claims handlers, attorneys, physicians, rehabilitation counselors, nurses, therapists, agents, and union representatives will find this workers' compensation training program helpful.

The course is recommended for those employed by individual employers both insured and self-insured, insurance companies, third-party administrators, agents, brokers, and state agencies. Attendees should have experience in some area of workers' compensation and be familiar with workers' compensation law in at least one jurisdiction.



Module One: Principles of Disability Law
The first day covers the workers' compensation system including the basic principles of state workers' compensation laws. It doesn't teach the law of any specific state but instead points individuals to the questions they must ask to understand the law in their state. This segment briefly reviews the history of workers' compensation and the basic economic issues involved.

  • Topics include
bullet History of Workers' Compensation
bullet Economic Issues
bullet Coverage
bullet Exclusive Remedy and Third-Party Cases
bullet Arising out of and In the Course of
bullet The Causal Issue
bullet Disability Benefits
bullet Medical Benefits
bullet Vocational Rehabilitation Benefits
bullet Procedures

Module Two: The Americans with Disabilities Act (ADA) & Other Disability Laws
This session examines federal employment legislation that affects your workers' compensation policies and practices.

  • Topics include
bullet Americans with Disabilities Act
bullet The Family and Medical Leave Act (FMLA)
bullet The Health Insurance Portability and Accountability Act (HIPAA)
bullet Social Security and Medicare

Module Three: Claims Management
You'll learn the steps for managing a claim from beginning to end; the procedures for handling routine claims; and problem issues including litigation, settlements, and attorneys. This portion is rich with handouts including checklists and forms that attendees can use in their workplace.

  • Topics include
bullet Claim Reporting
bullet Employer Response to a Claim
bullet Creating a Claim File
bullet Investigating a Claim File
bullet Choosing Medical Providers
bullet Controlling Medical Costs
bullet Paying Benefits
bullet Setting Reserves
bullet Using Vocational Rehabilitation
bullet Handling Disputed Claims
bullet Dealing with Judges and Attorneys
bullet Settlements

Module Four: Insurance & Self-Insurance
We'll discuss insurance and self-insurance, the various alternatives, and their advantages and disadvantages.

  • Topics include
bullet How insurance prices are set
bullet How to get the best price
bullet Alternatives for insurance and self-insurance
bullet How to get good service from an insurance company or third-party administrator

Module Five: Safety, Disability Prevention & Management Issues
You'll learn the latest strategies for preventing injuries. The best employers have moved beyond the traditional safety contests ad now focus on hazards and near misses. We discuss how they do this.

Disability prevention involves the entire structure of a business. It includes wellness, employee selection practices, fraud prevention, and perhaps most important of all, management commitment.

Early return-to-work is one of the most successful strategies employers can use in dealing with workers' compensation. We discuss the reasoning behind this approach and provide specific details for creating a RTW Program.

  • Topics include
Safety and Prevention
bullet Training Programs
bullet Safety Committees
bullet Safety Incentives
bullet Incident Investigation
Disability Prevention
bullet Human Resource Management
bullet Wellness
bullet Repetitive Trauma Disorders
bullet Management Commitment
bullet Designing a Program
bullet Limitation
bullet Implementation
bullet Time Limits
bullet Making It Work

Module Six: Medical Issues
You'll gain a basic understanding of the medical issues related to workers' compensation, learn how to review and understand medical reports, recognize the severity and importance of certain diagnoses, gain a reasonable understanding of what treatment is appropriate, and develop skills for dealing with doctors and other healthcare providers.

The session includes a videotape of a physician performing a back examination of a claimant.

  • Topics include
bullet An Introduction to Medical Issues
bullet Understanding a Medical Report
bullet A Review of Body Systems
bullet Back Injuries
bullet Anatomy
bullet Common Disabilities
bullet Prognosis
bullet Appropriate Treatment
bullet Cause
bullet Injuries to the Hand of the Arm
bullet Injuries to the Knee
bullet Other Problems


  • Christina Bergman, CWCP, CHRS - Lead Consultant, Aon Risk Solutions
  • John J. Bernick, MD, PhD - Medical director of Michigan Occupational Health Associates
  • Jeff Biddle, PhD - Professor and Asc. Chair Person, Department of Economics, Michigan State University
  • M. Melissa Moon, MD - Dr. Moon works near Pittsburgh, Pennsylvania in general adult rehabilitation, IMEs, and musculoskelatal medicine
  • Steven J. Pollok, JD - President and Senior Partner of Rapaport, Pollok, Farrell & Waldron, P.C.
  • Michael Sanders, JD - President at Foster, Swift, Collins & Smith, P.C.



Why CertifyProfessional credentials are more important today than ever before. Earning your professional certification from MSU's School of Human Resources & Labor Relations, one of the best and most respected Human Resources/Labor Relations Schools in the country, demonstrates mastery of content and commitment to the field of human resources management.

Stay up to date in this ever-changing field through biannual recertification. MSU's recertification program provides recognition and validation for lifelong learning and professional development in which HR professionals regularly engage.

Mastery of course content will be evaluated via an online or take-home examination. Participants will also be evaluated on their participation in various activities during the workshop. Certification is achieved by participating in the entire workshop and passing the certification examination.



When you successfully complete the course, take part in discussions and exercises, and pass a comprehensive examination, you will be recognized by Michigan State University as a Certified Workers' Compensation Professional. You are then entitled to use the designation CWCP after your name.

Earn Recertification Credit Hours

Approved Provider This program has been approved for 30.25 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.



Attendance at each seminar will be limited to about 30. The relaxed class atmosphere stimulates participants to learn from each other as well as from the instructor. At times, attendees will break into small groups to work on problems or exercises and to discuss issues. Courses are designed to allow individuals to raise questions and get answers.



Attendees take examinations to evaluate their knowledge and proficiency. The take-home exams are available online and due two weeks after the class. Applicants will also be evaluated on their participation in certain activities during the seminar.

Certification is only given to those who attend the entire program and pass all examinations. They will be notified four to six weeks after the seminar by letter and will receive a certificate.



Registration fee: $2,600

The seminar fee includes:

  • Continental breakfast and networking lunch each day
  • Certificate for completion of week-long program
  • Course materials to take back to your workplace
  • Inclusion on our mailing list. If you can't attend and want to be on this list, please email the request to comclm@msu.edu.

Program times:

Registration & continental breakfast: 8:00 - 8:30am
Program time Monday - Thursday: 8:30am - 4:30pm
Program time Friday: 8:30am - 1:00pm
Networking lunch each day: 12:00 - 1:00pm
May 9-13, 2016 course offering
view calendar  May 9-13, 2016 East Lansing, Michigan
[Hotel Information]
August 15-19, 2016 course offering
view calendar  August 15-19, 2016 San Diego, CA
[Hotel Information]
November 14-18, 2016 course offering
view calendar  November 14-18, 2016 St. Louis, MO
[Hotel Information]
  • Overnight accommodations... are not included in the seminar fee. For reservations, call the hotel listed for your seminar. Be sure to refer to the Michigan State University block.
  • Give us a call... We would be happy to answer any questions you may have regarding this training program. You can reach us at (517) 355-9592.
  • Did you know... We can come to you!
    Interested in having HR Executive Education create a customized program for you?
    Please contact Dr. Tina Riley at robert35@msu.edu for more information.


  • Cancellation four weeks prior to program start:  10% cancellation fee; remainder of program fee refunded.
  • Cancellation less than four weeks but at least two weeks prior to program start:  50% cancellation fee.
  • Cancellation less than two weeks prior to program start:  no refund.
  • These cancellation fees apply even if the participant wishes to reschedule to a later date for the same program or a different program.  Participants may send a substitute from the same organization for the same program and date with prior written notice and avoid the cancellation fee.

MSU reserves the right to cancel programs when enrollment criteria are not met or for conditions beyond its control. Any additional costs incurred by the enrollee of cancelled programs are the responsibility of the enrollee.



Accommodations for people with disabilities or special dietary needs may be requested by calling HR Executive Education at (517) 355-9592. We will do all we can to accommodate you. It would be especially helpful if you would contact us at least three weeks before the program.


  • MSU's Federal ID Number is 38-6005984
  • Business casual attire.
  • Please, no audio or video recording.


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Available 8:30am-5:00pm (ET) Monday - Friday
  • Mail:
    South Kedzie Hall
    368 Farm Lane, Room S423
    East Lansing, MI 48824
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