Managing in a Unionized Organization

  • Registration fee: $1,995

  • October 5-6, 2017
    East Lansing Marriott
    300 M.A.C. Avenue
    East Lansing, MI 48823
    (517) 337-4440
  • Questions?

    Contact Carrie Mejorado, Program Coordinator
    Phone: (517) 355-9592
Very good material. Mary is very knowledgeable and did a good job making us feel comfortable.
- A. Hernandez

To effectively manage in a unionized organization, leaders must be dedicated to successful contract administration. This includes understanding how to interpret contract language, manage grievances, and prepare for arbitration.

Managing in a unionized organization poses unique challenges that all managers, supervisors, and labor relations leaders must be prepared to meet. Those who pride themselves on successfully managing their unionized organization know this requires that they stay up-to-date on essential competencies. Leading unionized organizations invest in their management teams, knowing the return on investment for continued training is priceless.


Attend Managing in a Unionized Organization and learn to:

  • Utilize proven strategies for expertly administering the labor contract
  • Maintain management rights and avoid giving away what was negotiated in the contract
  • Interpret ambiguous contract language
  • Explain what it takes for a practice to be viewed as a binding "Past Practice"
  • Minimize unnecessary employee grievances
  • Successfully conduct grievance meetings
  • Confidently deal with union stewards and other union employees
  • Prepare for arbitration including formatting briefs to win
  • Find success in leading union companies and its employees

Earn Recertification Credit Hours

Approved Provider This program has been approved for 14 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.


Mary Bedikian Mary A. Bedikian, JD, is the former district-vice-president, Detroit Region, of the American Arbitration Association, an organization for which she worked for 28 years. Her extensive experience in alternative dispute resolution (ADR) spans many sectors - labor, commercial, construction, international, and employment — and includes training mediators and arbitrators in both the process and substance of ADR. In 1987, Professor Bedikian created one of the first interactive ADR courses, to be taught at various law schools within Michigan. She served as adjunct faculty at both the University of Detroit Mercy School of Law and Wayne State University Law School for more than 10 years. Ms. Bedikian was instrumental in creating the ADR Section of the State Bar of Michigan and received the Distinguished Service Award in Recognition of Significant Contributions to the Field of Alternative Dispute Resolution from the Section in 1999.

Rich Block Richard N. Block, PhD, is a full-time labor arbitrator. He is currently Professor and Director Emeritus in the School of Human Resources and Labor Relations at Michigan State University, serving on the faculty from 1976 through 2011. He is a member of the National Academy of Arbitrators. As an arbitrator, he has heard and decided hundreds of cases in the public and private sectors. He has substantial experience in law enforcement cases and he currently serves on several permanent panels.

Julie L. Brockman, PhD Julie L. Brockman, PhD, is an Associate Professor in the School of Human Resources and Labor Relations at Michigan State University. Julie is also a Fulbright Scholar who traveled to Hanoi, Vietnam in 2013 to teach and conduct research on workplace conflict in non-pubic enterprises.

As an outreach instructor, Julie has conducted workshops at local, national and international levels for union organizations and their joint partners. As a consultant and facilitator, she assists unionized organizations, both within the private and public sectors, in developing and implementing joint union/management initiatives. Julie's primary research interests focus on the workplace as a location for adult learning and development, negotiation and conflict resolution, the process of joint union/management collaboration and professional development of adult educators. Prior to her work with the School of Human Resources and Labor Relations, Julie was employed by the Nestle' Chocolate and Confections facility in Fulton, NY ('86-'95) and the TRW, Inc. Aircrafts Components Group in Euclid, Ohio ('84-'86).

Greg Freehling Greg Freehling, MLIR, is Director Labor Relations at Arconic/Alcoa and has been in the labor relations field for more than 27 years. He has been in his current role as a corporate labor relations subject matter expert for eighteen years, and previously worked in different U.S. locations in both labor relations and human resources roles. He has a wealth of experience in contract administration, grievance investigation and hearings, and has prepared and presented innumerable cases at arbitration.

Tina Riley Tina Riley, PhD, is Director of Human Resources Executive Education in the School of Human Resources and Labor Relations at Michigan State University (MSU). She holds a PhD in Higher, Adult and Lifelong Education as well as a Master of Arts in Labor Relations and Human Resources from MSU. She has served as director of the School's Human Resources Education and Training Center and as Associate Director for Outreach. Dr. Riley has given presentations nationwide on the topics of strategic recruiting, training and development, supervisory skills, and employment law. She is also a CAPT-qualified administrator of the Myers-Briggs Type Indicator and has worked with many groups in developing value from differences within the workplace.

One of more instructors listed above will be teaching



Registration fee: $1,995

  • Registration fees include all course materials.
  • Travel and hotel expenses are not included.
  • Space is limited, so we advise registering as soon as possible to secure your participation.

Program times:

Registration & continental breakfast: 8:00am - 8:30am
Program time: 8:30am - 4:30pm
Networking lunch: 12:00pm - 1:00pm
October 5-6, 2017 course offering
October 5-6, 2017
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East Lansing, Michigan
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  • Give us a call... We would be happy to answer any questions you may have regarding this training program. You can reach us at (517) 355-9592.
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    Interested in having HR Executive Education create a customized program for you?
    Please contact Dr. Tina Riley at for more information.
  • Applying by mail or fax... Please download our catalog to fill out your registration information and send it by fax to (517) 432-0138 or by mail to:

    Human Resources Executive Education
    School of Human Resources and Labor Relations
    South Kedzie Hall
    368 Farm Lane, Room S423
    East Lansing, MI 48824


  • Cancellation four weeks prior to program start:  10% cancellation fee; remainder of program fee refunded.
  • Cancellation less than four weeks but at least two weeks prior to program start:  50% cancellation fee.
  • Cancellation less than two weeks prior to program start:  no refund.
  • These cancellation fees apply even if the participant wishes to reschedule to a later date for the same program or a different program.  Participants may send a substitute from the same organization for the same program and date with prior written notice and avoid the cancellation fee.

MSU reserves the right to cancel programs when enrollment criteria are not met or for conditions beyond its control. Any additional costs incurred by the enrollee of cancelled programs are the responsibility of the enrollee.



Accommodations for people with disabilities or special dietary needs may be requested by calling HR Executive Education at (517) 355-9592. We will do all we can to accommodate you. It would be especially helpful if you would contact us at least three weeks before the program.


  • MSU's Federal ID Number is 38-6005984
  • Business casual attire.
  • Please, no audio or video recording.


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    South Kedzie Hall
    368 Farm Lane, Room S423
    East Lansing, MI 48824
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