Communication Essentials

MAINTENANCE NOTIFICATION

Online registration and payment system is currently unavailable during scheduled maintenance. You may still register for programs by contacting us at (517) 355-9592 or via email at comclm@msu.edu

Thank you for your patience,
The HR Executive Education Team

PROGRAM INFORMATION
  • Registration fee:
    $895

  • August 14, 2017
    East Lansing Marriott at University Place
    300 M.A.C. Avenue
    East Lansing, MI 48823
    Phone: (517) 337-4440
  • Questions?

    Contact Carrie Mejorado, Program Coordinator
    Phone: (517) 355-9592
    Email: comclm@msu.edu

Being an effective human resources professional requires more than HR expertise. It requires the ability to communicate effectively and utilize influence to meet the needs of the organization.

Unlock the strategies to success that HR professionals put to work every day, including:

  • Building relationships within the organization and beyond its borders
  • Communicating with all levels from the CEO to the newest entry-level employee
  • Confidently addressing conflict and difficult conversations
  • Enhancing individual and departmental alignment with organizational strategy

This experiential workshop will provide you with the knowledge and tools you need to utilize a variety of individual and organizational communication strategies to ensure that your Human Resources department is serving the organization as effectively as possible.

 

By attending Communication Essentials you will be prepared to:

  • Adopt proven characteristics of effective communications
  • Provide and solicit meaningful feedback
  • Defuse and de-escalate difficult conversations
  • Clarify expectations
  • Negotiate with stakeholders and hone your interpersonal negotiation skills
  • Use persuasion and influence to get things done
  • Ensure your team provides outstanding service to internal and external customers
  • Facilitate meaningful meetings
  • Deliver effective presentations with style and confidence

 

INSTRUCTOR
Tina Riley Tina Riley, PhD is Director of Human Resources Executive Education in the School of Human Resources and Labor Relations at Michigan State University (MSU). She holds a PhD in Higher, Adult and Lifelong Education as well as a Master of Arts in Labor Relations and Human Resources from MSU. She has served as director of the School's Human Resources Education and Training Center and as Associate Director for Outreach. Dr. Riley has given presentations nationwide on the topics of strategic recruiting, training and development, supervisory skills, and employment law. She is also a CAPT-qualified administrator of the Myers-Briggs Type Indicator and has worked with many groups in developing value from differences within the workplace.

 

REGISTRATION

Registration fee: $895

  • Registration fees include all course materials
  • Travel and hotel expenses are not included
  • Space is limited, so we advise registering as soon as possible to secure your participation
  • Continental breakfast and networking lunch are included each day

Program times:

Registration & continental breakfast: 8:00am - 8:30am
Program time: 8:30am - 4:30pm
Networking lunch: 12:00pm - 1:00pm
August 14, 2017 course offering
August 14, 2017
Add to calendar
East Lansing, Michigan
Hotel information for August 14, 2017 course offerings

East Lansing Marriott at University Place
300 M.A.C. Avenue
East Lansing, MI 48823
Phone: (517) 337-4440
Visit the East Lansing Marriott website / Make reservations | Maps & Directions

  • Overnight accommodations... are not included in the seminar fee. For reservations, call the Kellogg Hotel & Conference Center at (517) 432-4000. Be sure to refer to the Michigan State University Block.
  • For your convenience... If you fly into Detroit Metropolitan Airport you can take the Michigan Flyer motorcoach to the East Lansing Marriott. Learn more about riding the Michigan Flyer »
  • Give us a call... We would be happy to answer any questions you may have regarding this training program. You can reach us at (517) 355-9592.
  • Did you know... We can come to you!
    Interested in having HR Executive Education create a customized program for you?
    Please contact Dr. Tina Riley at robert35@msu.edu for more information.
  • Applying by mail or fax... Please download our catalog to fill out your registration information and send it by fax to (517) 432-0138 or by mail to:

    Human Resources Executive Education
    School of Human Resources and Labor Relations
    South Kedzie Hall
    368 Farm Lane, Room S423
    East Lansing, MI 48824

 

CANCELLATION POLICY
  • Cancellation four weeks prior to program start:  10% cancellation fee; remainder of program fee refunded.
  • Cancellation less than four weeks but at least two weeks prior to program start:  50% cancellation fee.
  • Cancellation less than two weeks prior to program start:  no refund.
  • These cancellation fees apply even if the participant wishes to reschedule to a later date for the same program or a different program.  Participants may send a substitute from the same organization for the same program and date with prior written notice and avoid the cancellation fee.

MSU reserves the right to cancel programs when enrollment criteria are not met or for conditions beyond its control. Any additional costs incurred by the enrollee of cancelled programs are the responsibility of the enrollee.

 

SPECIAL ACCOMMODATIONS

Accommodations for people with disabilities or special dietary needs may be requested by calling HR Executive Education at (517) 355-9592. We will do all we can to accommodate you. It would be especially helpful if you would contact us at least three weeks before the program.

 

ADDITIONAL INFORMATION
  • MSU's Federal ID Number is 38-6005984
  • Business casual attire.
  • Please, no audio or video recording.

 

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Available 8:30am-5:00pm (ET) Monday - Friday
  • Mail:
    South Kedzie Hall
    368 Farm Lane, Room S423
    East Lansing, MI 48824
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